
State Farm® Insurance Agent Charles Chapman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzette M
March 14, 2025
"I recently switched to State Farm for my auto, home, and life insurance, and I couldn’t be happier! Not only did they bundle everything together seamlessly, but they also lowered my overall cost significantly compared to my previous providers. Lora took the time to go over all my options and found discounts I didn’t even know existed. The savings were substantial, and the customer service has been outstanding. I highly recommend State Farm to anyone looking for great coverage at a better price!"
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience switching to State Farm and that Lora was able to help you find the best options and discounts for your needs. Providing outstanding customer service and helping our clients save money is our top priority. We truly appreciate your recommendation and are here for you whenever you need assistance. Welcome to the State Farm family!"
Wendy Quick
March 13, 2025
"Charles Chapman and his team go above and beyond with helping you with your insurance needs. I contacted them to get a second review on my current policies. Lora was quick to respond and very helpful. Moving all my policies over was easy and saved me a lot of money. I highly recommend them for all your insurance needs."
"Thank you so much for your kind words, Charles! We're thrilled to hear that Lora was able to assist you effectively with your insurance needs. Our goal is always to provide exceptional service and ensure our clients get the best value. We appreciate your recommendation and look forward to helping you in the future!"
Hilliary Sabo
March 10, 2025
"Carisa helped me. She was kind, informative, professional and updated my outdated coverages. I highly recommend her!"
"Thank you so much for your wonderful review! We're thrilled to hear that Carisa provided you with such excellent service. Her dedication to helping our clients is truly commendable, and we're glad she could assist you in updating your coverages. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out."
Shalonda Scott
March 7, 2025
"Carissa was very polite and friendly answered any questions I had about my insurance to the best of her ability."
"Thank you so much for your kind words! We're thrilled to hear that Carissa was able to assist you with your insurance questions and provide you with a friendly experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any more questions or need further assistance, please don’t hesitate to reach out."
Edgar Smith
February 20, 2025
"Like the California wildfire incident, stae farm likes to show their true colors, all over a fender bender with a non us citizen. I have or will be dropping this company permanently due to their policies. Stay away from SFI. updating review and replying to owner"
"Good afternoon Edgar, Our office attempted to reach out to see if we can assist you with your claim but was unable to leave a message. If you have questions or concerns around your claim, please give our office call and we'll do our best to help. "
Kristi Lewis
February 18, 2025
"Great staff friendly and cheapest around. Nick was totally the best he was made everything easy for me."
"Thank you so much for your kind words, Kristi! We're thrilled to hear that you had a positive experience with Nick and that you found our prices to be the best around. We appreciate your support and look forward to serving you again soon!"
Kenna Leigh
February 8, 2025
"I’ve been with State Farm for many years and everyone has been sweet and supportive. I just got my first checkup call from Heather this year and she was very knowledgeable about all the services that could help lower my payments with my new car."
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you've been with State Farm for so long and that our team has been able to support you. We're especially glad to know that Heather was able to provide you with valuable information to help lower your payments. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Eduin Riera
January 30, 2025
"Muy buena atención y dan la mejor opción que se adapte gracias Suhalee"
"¡Hola Eduin! Muchas gracias por tus amables palabras. Nos alegra saber que recibiste una buena atención y que encontraste la opción perfecta para ti. Agradecemos tu confianza y estamos aquí para ayudarte. ¡Saludos!"
Owen Cummins
January 16, 2025
"Charles & his team have been very helpful in securing coverage for our various needs. I have specifically worked with Heather in his office who always is quick to assist. I would recommend to anyone looking for a second review of existing policies or to young people starting initial coverage."
"Dear Owen, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Heather and our office. Our team is dedicated to providing excellent service and ensuring that our clients find the right coverage for their needs. We appreciate your recommendation and look forward to assisting you and others in the future!"
Bruce Townsley
January 13, 2025
"When I seen the words State farm on my caller ID I had made my mind up on who I was going to do my Ins with but when I answered my phone and talked with HEATHER about what services and discounts that could be had with state farm I immediately changed my mind and went with state farm. IAM excited to have state farm take care of all my vehicle needs and in the future they will be helping with my home owners and life insurance needs."
"Thank you so much for your wonderful review! We’re thrilled to hear that your conversation with Heather made such a positive impact on your decision. Our team is dedicated to providing exceptional service and finding the best options for our clients. We're excited to have you with State Farm and look forward to assisting you with all your vehicle, homeowners, and life insurance needs in the future. If you have any questions or need further assistance, feel free to reach out anytime!"
Jush Alimasi
January 6, 2025
"Fast and easy. No bs"
"Hi Jush, Thank you for your feedback! We're glad to hear you found our services fast and straightforward. At our agency, we strive to make the insurance process as seamless as possible for our clients. If you need any further assistance or have questions in the future, don’t hesitate to reach out!"
Melissa Bailey
January 6, 2025
"Heather was a sub for my actual agent. She was wonderful and built such a rapport and made me feel comfortable that I am going to purchase home and life insurance as well. She was friendly and helpful and kind; all the while she remained very professional. She needs to train other agents to what she does AND the way that she does it! I am glad that I switched to State Farm!!!"
"Hi Melissa, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Heather. Building rapport and making our clients feel comfortable is a top priority for us, and it’s wonderful to know that Heather excelled in this. We appreciate your feedback and will definitely share your compliments with her. Welcome to State Farm, and if you have any questions or need further assistance, we’re here to help!"
angela lopez
January 6, 2025
"Very friendly staff and always willing to help."
"Hi Angela, Thank you for your wonderful review! We're delighted to hear that you find our staff friendly and helpful. Providing excellent service is our top priority, and your feedback motivates us to keep doing our best. If you ever need assistance or have any questions, please don't hesitate to reach out!"
Taurice King
December 31, 2024
"Heather was great!! Patience and really helpful!! Go Heather!!!"
"Thank you so much for your kind words, Taurice! We're thrilled to hear that Heather provided you with such great service. We'll be sure to pass along your compliments to her. If you need anything else, feel free to reach out. We appreciate you trusting us with your insurance needs!"
Sandi Domain
December 6, 2024
"Charles Chapman and his staff are well educated, professional and courteous. If you want first class service make an appointment today to take a look at State Farm."
"Dear Sandi, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with Charles Chapman and our team. Providing first-class service is our top priority, and we're thrilled to hear that you found our staff to be professional and courteous. If there's anything else we can assist you with, please don't hesitate to reach out. "
Heather Fraelich
December 6, 2024
"Lora has been fabulous to work with… super helpful and so sweet! She made switching agencies a breeze."
"Dear Heather, Thank you for your wonderful review! We're so glad to hear that Lora made your experience smooth and enjoyable. Her dedication to providing exceptional service truly sets her apart. If you have any further questions or need assistance, please feel free to reach out. We're here to help!"
Pamela Urwin
December 5, 2024
"Charles Chapman and his team are the best! They are a group of the kindest and most knowledgeable people in insurance! They made sure I have the best insurance at the price!!"
"Dear Pam, Thank you so much for your amazing review! We’re thrilled to hear that you had a positive experience with Charles Chapman and the team. Providing you with the best insurance options at a great price is our top priority, and we're glad to know we met your expectations. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re here for you!"
CPS Tech
December 5, 2024
"Charles did a great job saving me money when I had to add my 16 year old son to my policy."
"Thank you for your review! We're glad to hear that Charles was able to help you save money while adding your son to your policy. Ensuring our clients get the best coverage at an affordable price is what we strive for. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
andrew palmer
December 5, 2024
"Met with Charles and very knowledgeable and will take care of your needs. Its nice to know there’s agent out there that care"
"Dear Andrew, Thank you for your kind words! We're thrilled to hear that you had a positive experience with Charles. Our team is dedicated to providing knowledgeable and caring service to meet all of our clients' needs. If there's anything else we can assist you with, please don’t hesitate to reach out. We appreciate your trust in us!"
Jeff Allison
December 5, 2024
"Charles and his team do an excellent job, especially when it comes to making a claim! Highly recommend! 💯👍"
"Dear Jeff, Thank you for your fantastic review! We’re so glad to hear that Charles and the team provided excellent support during your claims process. Your recommendation means a lot to us! If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
John Clements
November 13, 2024
"Was awesome They worked a better payment for me I was happy"
"Thank you John! We appreciate your kind words! We're thrilled to hear that you had an awesome experience and that we could help you find a better rate for your insurance. Your satisfaction is our top priority, and we look forward to working with you in the future!"
tabitha torres
October 24, 2024
"Had the best experience with State Farm Insurance Agent Suhalee!! She was super quick and efficient. Got me a great deal over the phone in less than 15 minutes! Definitely ask for her if you’re considering insurance from SF."
"Thank you so much for your wonderful review! We're thrilled to hear that Suhalee provided you with such a quick and efficient experience. She's a valuable member of our team, and we’re glad she could help you find a great deal. If you need any further assistance or have more questions, don’t hesitate to reach out. We appreciate your recommendation!"
Taylor Duckett
October 24, 2024
"I spoke to Jeffery and he was able to find me a much better deal with discounts from State Farm! I was paying double for less coverage at a different insurance company. Very grateful to have found such a helpful person and company!!"
"Thank you for taking the time to share your experience! We’re so glad to hear that Jeffery was able to find you a better deal with the coverage you need. It’s always our goal to provide value and exceptional service to our clients. We appreciate your trust in State Farm and are here to help you anytime you need us!"
Brenda Yauger
October 22, 2024
"Many thanks to Jeff and Lora for all of their help updating my home owners policy. I’ve been with State Farm for more years than I can remember because I know I can count on them for all of my insurance needs. It always makes a difference to receive first rate customer service and that’s exactly what I was given!"
"Thank you so much for your kind words! We’re thrilled to hear that Jeff and Lora provided you with the first-rate customer service you deserve. Your loyalty to State Farm means the world to us, and we’re here to support you with all your insurance needs for many more years to come. If you ever need anything else, don’t hesitate to reach out!"
Alexandria Massey
October 21, 2024
"Recently switched over from Progressive and Jeff made the experience easy and fun! Would recommend this agency to anyone!"
"Thank you so much for your kind words! We're thrilled to hear that Jeff made your transition from Progressive easy and enjoyable. Our team strives to provide the best experience possible, and it’s wonderful to know we succeeded. We truly appreciate your recommendation and look forward to assisting you with your insurance in the future. If you ever have any questions or need support, don’t hesitate to reach out! "